In some cases, you can apply for payment of your bill to be deferred by up to 30 days. This is easy to do at My Page.
If you need more time to pay a bill from your electricity supplier that includes both electricity consumption and our distribution charge, you must contact the electricity supplier direct and ask for an extension (defer payment). If you need more time to pay a bill that you have received from Skagerak Nett, you can submit your request for deferred payment via My Page.
To obtain the deferral of payment for a bill issued by Skagerak Nett:
- you cannot have any other unpaid bills
- the amount must be less than NOK 10,000
- the meter reading must have been registered
When you defer payment, interest will accrue on the amount owing after the bill’s due date. The rate of interest is determined by the Ministry of Finance, and the amount of interest due is added to your next bill.
If you need to make special arrangements for the payment of an amount larger than NOK 10,000, please call us on 3551 8990 or email kundeservice@skagerakenergi.no.
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Can I defer or split up the payment?
You can ask for more time to pay your bill (defer payment) at My Page (Norwegian only). Payment may not be deferred by more than 30 days. It is up to you whether you pay the amount due in one lump sum or in several part payments within the 30-day extension period.
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Can I change the due date for payment permanently?
No, that is not possible. Normally, bills fall due for payment at the end of each month.
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What does it cost to defer payment?
When you defer payment, interest accrues on the amount owing after the due date. The rate of interest is determined by the Ministry of Finance, and the amount of interest due is added to your next bill.